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Site slow down at peak hours Official comment topic

#1 User is offline   Dark0ne 

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Posted 28 July 2008 - 10:39 AM

Last night saw a bit of down-time on the site as the Data Centre the Nexus server is hosted on went through an infastructure upgrade. I apologise for not informing you all sooner about the issue but there were difficulties in ascertaining which server was actually going down! However...

Many folks both here on the Nexus forums and over at the official Bethesda forums have commented recently on the site being slow during American peak hours. Unfortunately I haven't had the time to investigate this issue (i.e. stay up until 3am in the morning GMT/DST and do some investigative work server-side) due to various real-life issues. However in the hopes of actually getting some sleep on the night I am able to investigate the issue I wouldn't mind having some definitive times at which the site is down or very slow.

If anyone does know the times at which the site is unusable please post them up here so you can help me manage my sleep! Thank you.

The site is quite bloated and an explorative look through the code at bloated and inefficient features has been on the cards for a long time, as well as adding in some anti-spam features to help reduce load for legitimate users. It may be that the server configs just need a few very simple tweaks, it may be some buggy code (I'm no coding guru, that's for sure!) or it may mean the server hardware can't keep up with the demand for the site, in which case I'll have to dig into the old pockets again!

Statistically Sunday's are the busiest days of the week for the site where traffic tops 60,000 unique visitors and 525,000 page views for the day; that's 6 page requests a second! Such traffic figures have remained steady for the better part of 10 months now which just goes to show how strong the ES modding scene still is.
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#2 User is offline   darkninjaproductions 

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Posted 28 July 2008 - 11:25 AM

I have noticed the slow down is extreme between 8-10 GMT well 8 (wen i get up) so dont if it is before hand. i also live in england so wether that is any help also i dont know.
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#3 User is offline   Chesto 

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Posted 28 July 2008 - 01:50 PM

Anywhere from 430hrs alleged english summertime to ...sorry ..have given up after an hour or so.... But, hey! Not complaining!
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#4 User is offline   Aoshima_Michio 

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Posted 28 July 2008 - 08:23 PM

For me there's extreme slowdown between 05-08am GMT everyday. Downloads instead doesn't any speed problems. That's if my dl request gets through first.
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#5 User is offline   Mike16 

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Posted 29 July 2008 - 07:47 AM

The site was slow at 9 in the morning(im in Europe Croatia) and now its then and nothing changed.
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#6 User is offline   Lil Hagrid 

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Posted 29 July 2008 - 07:57 AM

Hi ya
Its 9am here in the UK and the site is almost unusable. Its like that most mornings when I try 8am to 9.30 am is worst . Evenings seems to be fine. Hope that helps. Still love the site, This is not a winge but hopfully trying to help
Rgds
Lil Hagrid
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#7 User is offline   Chiglet 

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Posted 29 July 2008 - 08:26 AM

For the last week or so TESNexus has been near unusably slow between the hours of 10pm and 2am MST (Mountain Standard Time (AZ))(I've no idea what that is in GMT terms, sorry) though it is useable if one is very very patient and willing to reload the page multiple times. Odd thing is that hardly anyone is downloading at that time. The numbers usually show less than 100 people on all 4 servers during those hours. Hope this helps some.
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#8 User is offline   Dean57 

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Posted 29 July 2008 - 08:46 AM

my time is 6:17pm GMT +9.30 (Australia N.T) right now.
this site is quite slow until about 7pm
it has a habit of timing out or taking 10min just to show description/file/Screenshots and such and refreshing it just makes it take longer

I hope this helps
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#9 User is offline   Mike16 

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Posted 29 July 2008 - 09:41 AM

Now its working. After 2 and a half hours (European time Croatia) From 9 until 11:30
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#10 User is offline   Tamara 

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Posted 29 July 2008 - 07:31 PM

Things have been very slow for me in the mornings between 6:30 and 9. Evenings seem okay. I am in the UK.
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