[Dark0ne]

Email from multiplay:

Quote

Hi Robin,

My apologies for taking so long to get back to you. We have discussed this
internally, and we have decided to grant your request for suspension. Your server
has been temporarily turned off. You have 2 months and 8 days remaining on your
term. This will be the length of time remaining on your service when it is restarted.

Regards,

Bruce Richardson
(aka SquireMuldoon)

This is definately good. We're not going to use this server so long as it's crashing every hour so saving the money we put into it is a good thing -- especially since a patch isn't due still for another month!

[mogambo]

Good job mate

[BrightAsh]

nice one!

[smidsy]

Dark0ne, on Jun 20 2006, 05:13 PM, said:

This is definately good. We're not going to use this server so long as it's crashing every hour so saving the money we put into it is a good thing -- especially since a patch isn't due still for another month!

Good to hear, hopefully when "we" are back it is with a non crashing server. EA/Dice wil have an open beta periode in early july, so at least we have to wait a month (if not longer)

[MadAntUK]

Excellent (and suprising) news. Sounds like MP know the meaning of good customer service.

[smidsy]

MadAntUK, on Jun 21 2006, 08:27 AM, said:

Sounds like MP know the meaning of good customer service.

Indeed, MP could just have cashed the money, it's not their fault the game is buggy, they're delivering their part of the deal. Now all we need is the 1.4(!?) patch asap

[BrightAsh]

I'm not really surprised... I bet MP started out as a hobby. Those guys are gamers as well, they know what it's like. so they don't gain anything by denying the request. they'd only lose a costumer

but still it is good news

[Serum]

Good to see that MP offer a great customer service.....