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Morrowind Support

#1 User is offline   PatrickandGoku 

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Posted 12 August 2003 - 03:15 PM

I have owned Morrowind for a while and everything worked great until this morning. When I try to play Morrowind all the spaces are blank for example, where it should say " loading Morrowind.esm it just has a box. Then error messages show up. Then I tried to uninstall Morrowind then re-install it. When I tried to uninstall it a message came up it said,"An installation support file could not be installed. The system can't find the file specified" What should I do?
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#2 User is offline   Baphomet 

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Posted 12 August 2003 - 03:19 PM

This sounds way serious. I would suggest you call Bethesda Tech support. The phone number is, I believe, listed in the back of the brown manual, down in the "fine print". I've had very good luck getting a live body on the phone pretty quickly whenever I've had to call.
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#3 User is offline   PatrickandGoku 

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Posted 12 August 2003 - 03:24 PM

I E-Mailed them
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#4 User is offline   Switch 

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Posted 12 August 2003 - 05:55 PM

whooooaaaa this sounds like a major run up to the top of red mountain and scream kind of problem :wacko:

emailing/phoning tech support is prolly all u can do like baph said, if u cant re-install then ur a bit stuck :blink:
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#5 User is offline   Baphomet 

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Posted 12 August 2003 - 06:28 PM

Just an FYI: be prepared to wait a few days for a response to your e-mail, and then most likely they will tell you to e-mail them a copy of your last "Save Game". Thoughtfully, however, they include instructions on how to do that.

Good luck!!
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